Privacy Policy

Last Updated: 1/20/26

Unbound (“Unbound,” “we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

This Policy applies to all websites, applications, forms, communications, and services operated by Unbound (collectively, the “Services”).

1. Overview

At Unbound, we collect only the information necessary to provide you with education-related services, maintain secure operations, and improve your experience. We do not sell personal information. You have full control over how we communicate with you and how your information is used.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

This includes information you voluntarily submit through email, forms, applications, requests, or direct communications:

Identifiers: name, email address, phone number, mailing address.
Education & Employment Information: academic history, enrollment data, employment details.
Financial Information: personal financial information provided as part of applications or billing.
Order Information: shipping address, payment details (processed securely by third-party payment processors).

2.2 Information From Educational Institutions

If applicable, we may receive data from your educational institution to facilitate enrollment, support services, or program participation.

2.3 Automatically Collected Information

When you visit our site, we automatically collect certain technical information for security and operational purposes:

IP address
Browser type
Device type
Operating system
Log data related to site activity

2.4 Cookies & Related Technologies

We use cookies and similar tools to:

Personalize content
Measure website traffic and performance
Identify security issues
Provide interest-based messaging or advertising

You may block or manage cookies through your browser settings; however, some features may not function properly if cookies are disabled.

3. How We Use Your Information

We use personal information for the following purposes:

Service Delivery: Providing educational services, processing applications, fulfilling orders, and responding to requests.
Communication: Sending service-related messages, transactional emails, updates, or information about new offerings (you may opt out at any time).
Security & Fraud Prevention: Detecting unauthorized access, protecting against illegal activity, monitoring system performance.
Program Support: Connecting you with partner organizations or educational resources necessary for your engagement with our Services.
Research & Improvement: Developing new services, analyzing usage patterns, and improving site performance.

4. How We Share Information

We do not sell personal information. We may share information only under the following limited circumstances:

4.1 Service Providers

Trusted third-party vendors who perform services on our behalf (e.g., payment processors, hosting providers, email platforms). These providers may only use information as required to perform contracted services.

4.2 Partners & Educational Institutions

When necessary to provide education-related services, connect you with partner resources, or fulfill program requirements.

4.3 Legal, Security, and Compliance Requirements

We may disclose information:

To comply with a court order or legal process
To investigate fraud, security threats, or illegal activity
To enforce agreements
In connection with a merger, acquisition, or business transfer

4.4 Aggregated & De-Identified Data

We may use or share aggregated or de-identified information for research, development, security, analytics, or marketing. This information cannot identify individual users.

5. Your Choices & Rights

You may contact us at any time to:

Access any personal data we hold about you
Correct or update inaccurate information
Delete information we maintain, subject to legal obligations
Express concerns about how we use your data
Withdraw from marketing communications

Email Preferences

Commercial emails include an unsubscribe link (“Click here to Unsubscribe”).
Transactional or service emails may still be sent as needed.

Text Message Communications

You may opt out at any time by replying STOP. For help, reply HELP.

We do not share mobile information with third parties for marketing purposes.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfill legal or contractual obligations
Resolve disputes
Maintain business records

When no longer required, information is securely deleted or de-identified.

7. Data Security

We take administrative, technical, and physical steps to protect your personal information.

These include:

Encryption of sensitive data in transit (e.g., TLS)
Restricted access to personal information
Secure servers and controlled environments
Access limited to authorized personnel who require it to perform their duties

While we follow industry standards, no method of transmission or storage is 100% secure.

If you have concerns about security, contact us at [email protected]

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children without required consent. If we learn that a child has provided information without parental authorization, we will delete it.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any external sites you visit.

10. International Data Transfers

If your information is transferred across borders, we use legally recognized safeguards such as contractual protections to ensure your data remains secure.

11. Do Not Track

Our site does not currently respond to Do Not Track (DNT) signals. You may still manage cookies and tracking through your browser settings.

12. Nevada Residents – Do Not Sell Request

We do not sell personal information. Nevada residents may still submit a request not to do so at [email protected]

13. California Privacy Rights

If you are a California resident, please review our Supplemental California Privacy Statement, which provides additional disclosures required by California law: https://beunbound.us/privacy/california/

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Significant changes may be communicated through email or posted notices on our website.

15. Contact Us

If you have questions about this Privacy Policy or concerns about our data practices, please contact us:

Email: [email protected]
Phone: (540) 446-5008