Supplemental California Privacy Statement

Last Updated: 1/20/26

This Supplemental California Privacy Statement (“California Statement”) supplements the Unbound Privacy Policy and applies solely to California residents (“California Residents”). It explains how Unbound (“Unbound,” “we,” “us,” or “our”) collects, uses, discloses, and protects Personal Information subject to the California Consumer Privacy Act (“CCPA”) and other California privacy laws.

Please read this California Statement together with our Privacy Policy.

1. Definitions

For purposes of this California Statement:

1.1 “Personal Information”

Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked—directly or indirectly—with a particular California resident or household.

1.2 “User”

A User is an individual who visits this site or uses the Services we provide.

1.3 “Business Purposes”

As used in this Statement, “Business Purposes” include the following:

  • Audit: Ensuring compliance with laws, policies, contracts, and verifying interactions such as ad impressions, access to content, and Service delivery.
  • Debugging: Identifying and fixing errors that impair intended functionality.
  • Evaluation: Conducting internal research to evaluate the effectiveness of our Services or to develop and demonstrate new technologies.
  • Maintenance and Improvement: Maintaining the quality or safety of our Services, and improving, upgrading, or enhancing them.
  • Providing the Services: Delivering and supporting our educational services, including account management, customer support, order fulfillment, and verification of information.
  • Security: Detecting, preventing, and responding to security incidents, fraud, malicious activity, and illegal conduct.
  • Short-Term Use: Short-term, transient, contextual use that occurs as part of a single interaction, without disclosing Personal Information to a third party or building profiles outside the active session.

2. Personal Information Collected and Disclosed in the Last 12 Months

Within the last 12 months, we have not collected or disclosed categories of Personal Information through the Services beyond what is described in our Privacy Policy. Any collection, if applicable, is solely for operational and educational purposes necessary to provide the Services.

3. Sale of Personal Information

We do not monetize Personal Information. 

We do not sell Personal Information collected through the Services, and have not sold such information within the past twelve (12) months.

However, certain third-party advertising cookies or tracking technologies may be interpreted as a “sale” under the CCPA. If applicable, the following categories of Personal Information may have been collected or shared via such technologies:

  • Identifiers (e.g., IP address)
  • Commercial Information
  • Internet or Network Activity
  • Geolocation Data
  • Inferences drawn from other Personal Information

You may manage or block advertising cookies through your browser or through our Do Not Sell My Info page.

We do not knowingly engage in targeted advertising to individuals under age 16.

4. Privacy Rights for California Residents

California Residents have specific rights regarding their Personal Information under the CCPA. Students may also have additional rights under the Family Educational Rights and Privacy Act (FERPA).

4.1 FERPA Privacy Rights

FERPA protects personally identifiable education records maintained by educational institutions receiving U.S. Department of Education funding. Under FERPA:

  • Students may access and review their education records
  • Students may request corrections or amendments
  • FERPA, not CCPA, governs these rights for educational institutions

When Unbound acts as a service provider to an educational institution, we cannot delete, modify, or disclose education records unless instructed to do so by the institution.

4.2 CCPA Right to Know

California Residents may request that we disclose the following information about our data handling over the past 12 months (up to two requests per 12-month period):

  • Categories of Personal Information collected
  • Categories of sources of Personal Information
  • Business or commercial purposes for collection or sale
  • Categories of third parties to whom Personal Information is disclosed
  • Specific pieces of Personal Information collected
  • Categories of Personal Information sold (if any)
  • Categories of third parties to whom Personal Information was sold

4.3 CCPA Right to Deletion

California Residents may request that we delete Personal Information we hold, subject to lawful and operational limitations.

We may deny deletion requests where retention is necessary to:

  • Complete a transaction or provide a requested service
  • Detect, prevent, or prosecute security incidents or fraud
  • Debug and repair functionality
  • Exercise or protect the rights of free speech
  • Comply with the California Electronic Communications Privacy Act
  • Conduct public or peer-reviewed research with informed consent
  • Support internal operations reasonably aligned with user expectations
  • Fulfill legal obligations
  • Use the information internally in a lawful and compatible manner

4.4 CCPA Right to Opt-Out of Sale of Personal Information

California Residents may direct a business to stop selling their Personal Information.

We do not sell Personal Information; however, digital advertising cookies may be interpreted as a “sale” under the CCPA. You may opt out through our Do Not Sell My Info page.

We do not sell or use Personal Information of individuals under 16 for targeted advertising.

4.5 CCPA Right to Non-Discrimination

We will not discriminate against California Residents who exercise their privacy rights. This includes:

  • Denying goods or services
  • Charging different prices or rates
  • Providing a different level or quality of service
  • Suggesting a Resident will receive different pricing or service

5. Submitting a CCPA Request

Beginning January 1, 2020, California Residents may submit a Right to Know or Right to Deletion request using the following:

Important Notes for Education Records

Requests related to education records or course data must be submitted directly to the educational institution. Unbound cannot alter or delete these records unless directed by the institution.

Verification Requirements

Under California law, we may only respond to verifiable requests made by:

  • A California Resident
  • A person authorized by the Resident and registered with the California Secretary of State
  • A parent or guardian of a minor

We do not require you to create an account to make a request. However, we must verify your identity or your authority to act on someone’s behalf before responding. Verification may include matching information previously collected or requesting additional documentation.

Timing & Fees

  • Response time: within 45 days of receipt
  • If more time is needed: up to an additional 45 days, with notice
  • Fees: Requests are free unless excessive, repetitive, or unfounded

6. Changes to This California Statement

We may update this California Statement periodically. When changes are made, the “Last Updated” date will be revised. Material changes may also be communicated through our Services.

7. Contact Information

For questions or comments about this California Statement or your privacy rights under California law, please contact us:

Email: [email protected]
Phone: (540) 446-5008