Terms & Conditions


You, the student, have elected to register for and enroll in a program offered by Boundless Ideas, LLC (hereinafter referred to as “Unbound”, “we”, “us”, or “our”) or purchase related services offered by Unbound. In connection therewith, you agree to comply with the following terms and conditions.

Call Recordings 

From time to time, Unbound staff will review and collaborate on the student’s record in order to best provide the services outlined within this Agreement. This enables the necessary members of the Unbound team to work together to meet and exceed the expectations of the student. Calls may be recorded for training and quality-control purposes. These recordings may be reviewed by select members of the Unbound staff. 

Financial Arrangements

Payment Policies

You agree to pay in full by credit card/debit or other payment acceptable to Unbound, for all of your purchases of Unbound programs and services, at the time of enrollment, unless you have made other arrangements with the Unbound team. You agree to pay all fees, plus applicable taxes, for any purchases you make concurrent with your order. If your payment method is declined and you receive the programs or services, you agree to pay all amounts due upon demand by us. If you have not yet received the programs or services, we may cancel your order. If we request a third party to collect unpaid amounts that you owe us, you will be liable for all of our attorneys’ and/or collection agency fees. 

Refunds & Disenrollments

You can disenroll at any point by contacting the Student Support team at (540) 277-3138 or [email protected]. Refunds will be available according to the following schedules:

90 Day Notice – 100% Refund
60 Day Notice – 50% Refund
45 Day Notice – 25% Refund
30 Day Notice – No Refunds

Prior to Start – 100% Refund
7 Days Post-Start: 50% Refund
14 Days Post-Start: 25% Refund
15+ Days Post-Start: 0% Refund

Ownership, Use & Access

Ownership, Access and Use

All program techniques and materials (online and print), content, code, software, data, videos, and session transcripts, copyrights, trademark rights and other intellectual and property rights used in or related to our program are the exclusive property of Unbound. You agree not to disclose, reproduce, sell or distribute to any third party any information, written or spoken, including course materials, obtained from Unbound in connection with our program or courses, and agree to use such information only for your personal, non-commercial use. 

Without limiting the foregoing, you further agree not to share your online Unbound password or to otherwise allow any other person to use the Unbound online resources purchased by you. To the extent you need to download software or documentation to access services or materials in connection with your program, Unbound grants you a limited, non-assignable, non- transferable, revocable license to use such services and materials solely for use with your purchased program or services and only for your personal, non-commercial use. Such license will terminate when your program or service expires or otherwise terminates. 

You are solely responsible for all telephone, computer hardware and other equipment and all Internet or wireless services required for access to and use of our online services. 

Unbound reserves the right, in its sole discretion, to change these Student Enrollment Agreement Terms and Conditions, in whole or in part, at any time.


Although Unbound will, at the outset, provide a current good faith estimate of the full cost at target institutions, it cannot be held liable for variations between the estimate and actual costs incurred by the student due to changes and/or updates to fee schedules and other policies after the initial estimate. Estimates are based upon third-party costs that are subject to change at any time. By signing this agreement, the student acknowledges full understanding of the possibility of variance between Unbound’s good faith estimate and the costs they may actually incur leading up to graduation. 

Information Sharing Consent and Privacy Policy

You authorize the disclosure and/or use of the student’s academic and personal information (“Disclosure”) with parents/legal guardians (“Guardians”), and/or educational institutions and companies (collectively recognized as “Third Parties”) as set forth herein.

This is done for the purpose of, but not limited to, providing support to the student, ensuring students progress through their courses, providing proof of enrollment for discounts, providing personal information to Unbound’s course hosting institution partners. This consent shall be valid throughout the student’s enrollment in a course and thereafter, but may be modified or rescinded in writing by the student. In addition to the parties outlined within the FERPA release below, any person or entity a student lists in their account with Unbound will be authorized for Disclosure.

The active collaborative relationships with outside parties is meant to enhance and strengthen the student’s achievement of their individual goals and objectives related to their coursework. In most cases it will result in academic and technical related collaboration.

Unbound assumes no responsibility or liability with regard to any theft, loss, alteration, or misuse of personal or other information lawfully provided by Unbound to Third Parties or with regard to the failure of Third Parties to abide by this privacy policy or agreement between Third Parties and Unbound.

FERPA Compliance

This section of the agreement provides Unbound with the authorization to share your educational records on your behalf. By signing this Unbound Terms & Conditions, you hereby authorize the release and disclosure of your educational records to:

● Guardians if the student is under 18

● Payors for students over 18 whose name differs from the name of the student’s account

● Third Parties outside of a student’s direct request will be limited to those Third Parties with whom Unbound maintains an active collaborative relationship and in such situations where the purposes of this consent are met.

All types of information are to be released under this consent. The type of information to be released is All Records, which is being released for the purpose of Educational Advisement, Education Progression, and Data Integrity Verification.

You understand the information may be released orally or in the form of copies of written records, as preferred by the requester. You have a right to inspect any written records released pursuant to this Consent (except for parents’ financial records and certain letters of recommendation for which the student waived inspection rights). You understand that you may revoke this Consent upon providing written notice. You further understand that until this revocation is made, this consent shall remain in effect and my educational records will continue to be shared by Unbound for the specific purposes described above.

Release of Personal Liability

In consideration of my participation in the Unbound program (hereinafter referred to as “Program”), you hereby release and discharge Unbound, its managers, members, officers, employees, and their successors and assigns, (collectively referred to as Unbound), from all liability for any and all loss or damage, and any claim or damages resulting therefrom, on account of any injury or even injury resulting in my death, whether caused by the negligence of Unbound or otherwise while you am participating in the Program or in any travel or other activities connected with the Program.

You give Unbound permission to reproduce your likeness in their brochures, books, emails, newsletters, websites, and all other print or electronic media, and further allow Unbound to sell or distribute any aforementioned materials containing my likeness in whatever way it desires.

You further agree to indemnify Unbound from any loss, liability, damage or cost it may incur due to your participation in the Program whether caused by the negligence of Unbound or otherwise. You understand and hereby assume full responsibility for the risk of bodily injury, death or property damage due to the negligence of Unbound during the Program and in any capacity whatsoever and for any and all purposes.

You expressly agree that this release, waiver, and indemnity is intended to be as broad and inclusive as is permitted by the laws of the State of Texas, and that if any portion thereof is held invalid, you agree that the remainder shall continue in full legal force and effect.

You are aware that your participation in the Program and travel to and from the Program are hazardous activities and are voluntarily participating in this Program with knowledge of the danger involved and hereby voluntarily agree to accept any and all risks of injury or death.

You have carefully read this agreement and fully understand its contents. By signing this agreement, you are aware that this is a release of liability and a contract between yourself and Unbound.

Policy Amendments and Price Changes 

From time to time, Unbound may elect to update or amend policies. If those amendments are relevant to existing students’ enrollment, Unbound will provide notice of the amendments via written communication. Upon receipt of the updated policies, terms or conditions, the changes will be deemed to have been accepted by the student, their parents/guardians and any party making payment on the student’s behalf and will serve as an amended basis for the agreement for the term remaining. All prices and rates listed herein are subject to change. 

Governing Law

These Student Enrollment Agreement Terms and Conditions and any claim or dispute arising out of, relating to or in connection with these Student Enrollment Agreement Terms and Conditions or the transactions contemplated hereby, whether in contract, tort or otherwise, shall be governed by and construed in accordance with the laws of the State of Texas without giving effect to its conflicts of law principles. The exclusive means of resolving any such claim or dispute shall be binding arbitration administered by the American Arbitration Association. 


Please indicate your acceptance of this Student Enrollment Agreement by checking the “I agree to the Enrollment Terms” checkbox when prompted. 

I understand that by checking the checkbox when prompted, I acknowledge that I have read and that I agree to these Student Enrollment Agreement Terms and Conditions. Note that you must be 18 years of age or older to accept these Student Enrollment Agreement Terms and Conditions. If you are less than 18 years of age, you must have a parent or guardian accept on your behalf. Checking the “I agree to the Enrollment Terms” box is a representation from you that you are at least 18 years of age.